Sue Croft
Owner/President, Insurance Agent

Sue was born in Spring Hope, NC in 1948 and is one of six children.  She graduated from Lynchburg College in 1986 with a Bachelor of Arts Cum Laude.  Sue was also member of the Gold Key Club (Honor Society).  She furthered her education by enrolling and completing the Society of Certified Senior Advisors, 1999.  Sue was also a Registered Investment Advisor before making her way into the insurance field.  She has received many awards from major insurance companies on behalf of Croft Senior Services, Inc. which she founded in 2004.  Sue was named “Woman of the Year” 2010-2011 from the National Association of Professional Women.  She was recognized as having demonstrated excellence and dedication within her profession and has been formally included into their membership.  Strathmore’s Who’s Who Worldwide recognized her in leadership and achievement in her occupation industry.  Stanford Who’s Who has proudly recognized Sue as an honored VIP member in their Black Book and she is a long standing member of the Bedford Chamber of Commerce.

Melody Key
Office Manager, Insurance Agent

Melody is a Bedford, VA native. In addition to being a wife and mother, Melody has found time to make a career in Life and Health Insurance.

Melody has been with Croft Insurance for 9 years. Until three years ago, Melody worked exclusively in the Medicare Market. At that time, Melody became 50% owner in the Individual Health Division with Croft Insurance. Now, her time is spent educating, training other staff—specializing in Individual Health Insurance—the Market Place and Private Health Insurance.

Melody has demonstrated honesty and her dedication to meet her clients’ insurance needs over and over again. She is always willing to compare your options. Customer Service is the backbone of her business. She will not only enroll you, but is there for you throughout the year as life takes many turns.

Les Plymale
Insurance Agent

Les joined the team at Croft in February 2019 to assist Sue with the Medicare Market.  He was born in Lynchburg and has lived in the area all his life, obtaining a Bachelor’s Degree from Liberty University.  His résumé before joining the team at Croft includes over twenty-five years in customer service.  He is very glad to put that experience to work for his clients.

In addition to his work at Croft, Les serves as the Worship Leader at his church, and is also involved in several other ministries there.  He enjoys singing, reading the classics and biographies, cooking various European cuisines, and photography.  He likes to travel and frequently makes his way to Washington, D.C., the Outer Banks, and historic sites in the area, like Monticello and Poplar Forest.  Above all these, he enjoys a quiet evening with a few friends, or even just one, sharing life stories, reading aloud, or singing–more often than not with a pot of tea and something tasty from the kitchen. 

Marlon Scott
Insurance Agent

Marlon and his wonderful wife, Amber, are parents of two.  They have resided in beautiful Moneta, VA for close to twenty years.  Marlon is very proud to be affiliated with Croft Senior Services.  He has ten years of experience in the insurance industry and over twenty years in customer service.  He believes knowledge is power.  When it comes to Medicare, life insurance, workplace benefits and the Affordable Care Act, he has guided many through situations that are common and not so common.  Through the years he has provided expertise and service to his clients.  Marlon is serving as the CSO for Lasso Medicare Advantage Group focused on Medical Savings Acount operations for the Commonwealth of Virginia.

In his off time he enjoys historical sites, hiking, restoring vintage motorcycles from the 40s, 50s, and 60s, and being active in his local church and in the lives of his children, which means cheerleading and soccer.  

Get Health Care Coverage with Confidence

The Croft Insurance professionals will help you design the right health insurance plan for you and your family.
 We are available Monday through Thursday 9:00 AM to 4:00 PM and Friday 9:00 AM to 1:00 PM.



Croft Insurance
706 Burks Hill Road
Bedford, VA  24523