Marlon Scott
Insurance Agent – external
Email Marlon today!
Marlon is very proud to be affiliated with Croft Senior Services. He has ten years of experience in the insurance industry and over twenty years in customer service. He believes knowledge is power. When it comes to Medicare, life insurance, workplace benefits and the Affordable Care Act, he has guided many through situations that are common and not so common. Through the years he has provided expertise and service to his clients. Marlon is serving as the SGA for Lasso Medicare Advantage Group focused on Medical Savings Account operations for the states of Mississippi, Pennsylvania, West Virginia, South Carolina, and Georgia.
Marlon has two wonderful children, a son who is 18 and plays travel soccer and a daughter who is 14 and cheers for varsity! In his off time he enjoys historical sites, hiking, restoring vintage motorcycles from the 40s, 50s, and 60s, and being active in his local church and in the lives of his children, which means, obviously, cheerleading and soccer.
Joe Deffner
Insurance Agent – external
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Joe Deffner came to the Croft team in April, 2021. From 1987-2004 Joe worked as a photojournalist/editor for local TV news. In that profession he met people such as John Glenn, Chuck Berry, Vice President George H.W. Bush, Hank Aaron and many others.
As that profession became a 24/7 always on call type of profession, and with young children getting involved with sports, scouts, and church activities, in 2006 he earned his Virginia Life and Health Insurance license to have more control of time to spend with family. The most satisfying aspect as an insurance agent is helping people understand their insurance.
In his spare time, Joe, as a native of Pittsburgh, enjoys cheering for his favorite sports teams–the Steelers, Penguins, and the Pirates–and collecting memorabilia of those teams.
Amanda Kidd
Insurance Agent – external
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Amanda Kidd was born and raised in Rockbridge County, Virginia. She moved to Bedford County 9 years ago, where she lives on a farm with her fiancé and sons. Prior to joining the Croft team in September 2021 she has worked in sales and marketing. She works in the Marketing division of the business assisting agents in surrounding states and locally as an independent agent. Her goals are to continue to build and grow with the agency and serve her community through excellent customer service in insurance.
Amanda is impassioned about staying healthy and fit and she has built a successful online health and wellness business over the past 7 years. She serves as a Connection Team leader in her church and is passionate about serving as well as supporting and helping others on this journey called life.
Carol Toms
Insurance Agent – external
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Carol recently retired from banking and joined Croft January of 2022. She is excited to begin a second
career in the insurance industry. She brings with her extensive experience in customer relations, training,
accounting & auditing. She enjoys a challenge and has worked diligently to learn all about insurance, with
her focus on Medicare. She says, “I never knew how confusing Medicare could be until I had to enroll!
Sue Croft was a Godsend and helped me so much. I’ve learned from the very best and hope to use my
experience to help others through the process as well”.
Carol enjoys helping people and volunteers with several local charities. Loves to go antiquing and bargain
hunting with her sister. She has never met an animal she didn’t like and has never turned away a stray or
injured animal.