Welcome to Croft Insurance

Our office is located in Bedford, VA.  We specialize in, but are not limited to, Individual Marketplace and Medicare Insurance.  Our experienced insurance agents are available to assist you in finding quality and affordable health insurance.

Our Service areas:  Altavista, Amherst, Appomattox, Bedford, Boones Mill, Botetourt, Campbell, Collinsville, Danville, Evington, Forest, Henry, Huddleston, Lynchburg, Martinsville,  Moneta, Montvale, Thaxton, Roanoke, Rocky Mount, Salem, Vinton, Wirtz and areas of North Carolina.

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Appointments and COVID-19

To be compliant with Covid-19 restrictions, we are asking that you wear a mask and make use of the hand sanitizer available upon entering the office.  Our agents have plexiglass screens on their desks, and agents and staff are wearing masks, too.  We do ask that you wait in your vehicle until time for your appointment to reduce traffic in the foyer and reception areas.


If you would rather schedule a phone appointment or a Zoom appointment, just let us know when you call to schedule your appointment.


If you need to drop off something for us, we also have drop boxes at the front and back entrances for you to drop off your forms.



There’s more to Insurance than the policy itself.  It’s providing dependable protection, gaining trust, and building a professional relationship.  In these uncertain times products are forever changing, thus effecting your insurance needs. We listen and provide you with options.
 -Sue N. Croft

What is your situation?

  • Are you under 65?
  • Looking to reduce premiums?
  • Are you dual eligible, Medicare & Medicaid?
  • Are you a Medicare Beneficiary?

Insurance Services


  • Health
  • Marketplace


  • Part D
  • Medigap/Medicare Supplement
  • Medicare Advantage
  • Medical Savings Account

Long Term Care

  • Home Healthcare
  • Life Long Term Care
  • Annuity Long Term Care
  • Health Long Term Care
  • Hybrid Long Term Care


  • Term
  • Universal
  • Whole
  • Retirement Planning
  • Burial


  • DSNP


Individual Insurance is Health Insurance for the under 65 and those who are not yet on Medicare. Health insurance is a way to pay for health care. It protects you from paying the full costs of medical services when you’re injured or sick. Just like car insurance or home insurance, you choose a plan and agree to pay a certain rate, or premium, each month. In return, your health insurer agrees to pay a portion of your covered medical costs. Payments by your health insurance are typically based on discounts they negotiate with doctors and hospitals.  You may enroll in Individual Insurance during the Open Enrollment Period (OEP) or during a Special Enrollment Period (SEP).

Medicare Part D

Medicare prescription drug plans also known as Part D are offered by Medicare approved private insurance companies.  Part D plans help cover the cost of prescription drugs and may help lower or protect against high out of pocket costs.  Part D can be purchased as a stand-alone plan with Original Medicare or certain Medicare Advantage (MA).  Some Medicare Advantage Plans, however, do include Part D.

If you are “New” to Medicare, joining a Part D when you are first eligible is crucial.  If you choose to join at a later time, you may pay a late enrollment penalty (LEP).

Before leaving your current employer or union coverage contact your Human Resources Department prior to making any changes.  If you drop the employer/union coverage too soon, you may not be able to get it back.

Croft Health Insurance Virginia VA


Medigap policy is a health insurance product sold by private insurance companies to fill gaps in Original Medicare coverage.  Medigap policies do not cover your share of the costs under other types of health coverage, including Medicare Advantage Plans, stand -alone Medicare Prescription Drug Plans, employer/union group health coverage, Medicaid, Veterans benefits (VA) or Tricare

The High Deductible F Plan (HIF) is often overlooked and allows one a low premium with a small annual amount out of pocket. These plans are attractive to healthy individuals or those whose health conditions are stable.  It also appeals to those who want to pay when they use coverage instead of paying larger premiums and not using services.

You’ve probably heard or read about MACRA and changes in Supplement Plans for 2020.  Basically, the changes impacting you are the new format for Medicare ID and the elimination of some plans.  If you have been eligible for Medicare for some time, you have already experienced the first of these: you received a new Medicare ID card with a number that is not your Social Security number.  (If you have a Medicare Card still with your Social Security Number, you should give Social Security a call and request a replacement card. It will only take a few minutes, and you will need to have your new card before 1 January 2020.  Just call 1-800-772-1213 and say Replacement Card when prompted!)). The second impact to Medicare eligibles is the closing of Plan C, Plan F, and the High Deductible F. If you’re already in one of these plans, you may stay; if you will be eligible for Medicare by 31 December, you may still apply.  However, if you’ll be eligible for Medicare 1 January 2020 or after, Plan C, Plan F and the High Deductible F are not options for you. If you would like to see what your options are, we’d be glad to meet with you to discuss them.

Croft Health Insurance Virginia VA

Medicare Advantage

A Medicare Advantage plan (PFFS, HMO, PPO) is another Medicare health plan option you have as part of Medicare.  Medicare Advantage also known as “Part C” or “MA Plans” are offered by private companies approved by Medicare.  Medicare Advantage plans MUST cover all of the services that Original Medicare covers except Hospice Care.  MA Plans are not supplemental coverage and can offer extra benefits such as Vision, Hearing, and Dental.

Croft Health Insurance Virginia VA

Get Health Care Coverage with Confidence

The Croft Insurance professionals will help you design the right health insurance plan for you and your family.
 We are available Monday through Thursday 9:00 AM to 4:00 PM and Friday 9:00 AM to 1:00 PM.



Croft Insurance
706 Burks Hill Road
Bedford, VA  24523